Shipping/ Delivery/ Pick Up Policy

We do not accept returns, exchanges or refunds for any order. If you have an issue with shipping please send us a detailed email as soon as possible and we will respond back within 24hours.

 

Local Pick Up

Local Pick up is free and can only be picked up during business hours. Monday- Saturday 10am-2:00pm. We are closed on Sunday. You will be contacted once order is placed to confirm order details. We ask you respond immediately. Once order is confirmed, we ask that you come at the time and date you selected during the checkout process. If for any reason you need to reschedule or will be late please contact us immediately by emailing: info@mozelleshaircollection.com. You will have 2 days during business hours of operation to pick up your order.

 

Local Delivery

Local delivery is only available in select areas of Milwaukee, and must have an order min. of $50.00. If outside of our delivery radius you have the option to pick up or have mailed to your mailing address. Before delivery you will be contacted to confirm your order details. We ask you to respond immediately. If no one is available to accept the package and you miss your order you will have to pay an additional delivery fee. You will have one day to confirm another time and date. For local delivery customers you will also have the option to have a mailbox delivery with picture proof. 

Shipping 

Shipping is 7 business days through USPS. We provide shipping insurance for all of our shipped packages. If you have any questions regarding your order please send us an email as soon possible info@mozelleshaircollection.com and we will respond back within 24hours.